Terms and conditions

Terms:

Last Updated: 2024

Welcome to GFX Hawker (“we,” “us,” or “our”). Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing or using our site, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website or services.

1. Services Overview

GFX Hawker offers a range of digital solutions, including (but not limited to):

  • WordPress Website Development (with technical SEO and web hosting)
  • E-commerce Store Development (featuring all e-commerce solutions and online store setup)
  • Website Technical SEO & Maintenance (site maintenance with monthly updates)
  • Full SEO Service (SEO campaign, keyword rankings, organic growth)
  • Social Media Paid Ads (Facebook Ads, Instagram Ads, paid campaigns)
  • Social Media Content Creation, Posting, & Management (social media posting, scheduled posting, brand engagement)
  • Pay-Per-Click Google Ads (ppc advertising, paid search)
  • Website Security (cybersecurity, malware defense, data protection)
  • Email Marketing (email automation, newsletter campaigns, email analytics)
  • Graphic Design & Video Editing (Motion Graphics, branding assets, etc.)

All services are subject to these Terms. We reserve the right to modify or discontinue any part of our services at any time without prior notice.

2. Eligibility and User Responsibilities

  1. Eligibility: You must be at least 18 years of age to use our services. By using our website, you represent and warrant that you meet this requirement.
  2. Accurate Information: You agree to provide accurate and current information about yourself or your business when engaging our services.
  3. Compliance: You are responsible for adhering to any laws, regulations, or third-party rights that may apply to your use of our services.

3. Intellectual Property

  1. Ownership: All content on the GFX Hawker website—including text, graphics, logos, images, videos, and software—remains the property of GFX Hawker or its licensors.
  2. License to Use: We grant you a limited, non-exclusive, and revocable license to access our website for personal or business use, strictly in accordance with these Terms.
  3. Client Assets: Any assets provided by the client (e.g., images, logos, or copy) remain the property of the client. GFX Hawker does not claim ownership over client-supplied assets.

4. Payment, Fees, and Refunds

  1. Payment Terms: By agreeing to our services, you also agree to pay all applicable fees associated with your selected service package, including but not limited to design fees, website hosting costs, technical SEO or any monthly updates or subscription fees.
  2. Late Payments: Failure to pay invoices by the stated due date may result in suspension or termination of services.
  3. Refunds: Refunds, if applicable, are determined on a case-by-case basis. Certain services (like SEO campaigns or paid search management) may not be eligible for refunds due to their nature and the resources invested.

5. No Guarantee of Results

While GFX Hawker strives to deliver optimal outcomes—such as higher keyword rankings, increased brand engagement, and improvements in organic growth—we cannot guarantee specific results. External factors, including changes in search engine algorithms and marketplace shifts, can affect performance.

6. Third-Party Tools and Services

  1. Use of Third Parties: We may employ or recommend third-party services (e.g., payment processors, hosting providers, or plugins for WordPress development).
  2. Liability: GFX Hawker is not responsible for the performance, accuracy, or reliability of these external services. Any issues should be directed to the relevant third-party provider.

7. Confidentiality and Data Protection

  1. Confidential Information: Both parties agree to keep confidential any non-public information disclosed during project discussions or service fulfillment.
  2. Data Protection: We employ industry-standard cybersecurity measures, malware defense, and other protocols to secure your data. However, no system is foolproof, and GFX Hawker shall not be liable for unauthorized access due to circumstances beyond our control.

8. Limitation of Liability

To the fullest extent permitted by law, GFX Hawker, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use—or inability to use—our services, even if advised of the possibility of such damages. Our total liability for any claim relating to the services provided shall not exceed the amount paid for those services over the preceding three months.

9. Indemnification

You agree to indemnify, defend, and hold harmless GFX Hawker from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

  • Your use of our services
  • Violation of these Terms
  • Infringement of any intellectual property or other rights of a third party

10. Modifications to Terms

We may modify or update these Terms at any time without prior notice. The updated Terms will take effect immediately upon posting. Continued use of our website or services after any changes signifies your acceptance of the new Terms.

11. Termination

Either party may terminate services at any time, with or without cause. In the event of termination, you remain responsible for any fees incurred up to the date of termination. Sections related to intellectual property, limitation of liability, and indemnification shall survive termination.

12. Governing Law and Jurisdiction

These Terms and any dispute arising from your use of our services shall be governed by and construed in accordance with the laws of the jurisdiction in which GFX Hawker operates, without regard to its conflict-of-law provisions. Any legal action must be brought in the courts located in our principal place of business, and you consent to the jurisdiction of such courts.

13. Contact Us

If you have any questions, concerns, or feedback about these Terms, please contact us at:

GFX Hawker
Email: info@gfxhawker.com

Thank you for choosing GFX Hawker. We look forward to empowering your brand with results-driven digital solutions. By continuing to access our website and use our services, you acknowledge that you have read, understood, and agreed to these Terms.